Join Us to Learn Why Customer Experience Disrupts Marketing

Come out to Cafe Helios on Tuesday, September 13, 2016 at 6:00 p.m. for the latest installment of the Carolina Innovators & Design Thinkers meetup, featuring marketing innovators Sarah Wechsberg and Steven Keith, founders of customer experience firm CXPilots. The two speakers will share insights on the new frontier in marketing – customer experience.

Learn why Why 92% of CMO's are moving budget from advertising-based marketing to customer experience in September's meetup

Learn why Why 92% of CMO’s are moving budget from advertising-based marketing to customer experience in September’s meetup

The new frontier of marketing is all about knowing your customer and serving them better because of it. These two customer experience advisers will share the top three tenets of modern customer experience and how you can apply these insights.

RSVP on Meetup.com to join us – and many thanks to Glenwood South’s Cafe Helios for serving as this month’s venue and food sponsor!

RMG Client Recognized for Social Media Success

We love seeing our clients recognized for their industry-leading work efforts in marketing and social media are so honored to be involved in their efforts!

Hillman Real Estate Group featured for best practices for social media marketing for real estate agents

Hillman Real Estate Group featured for best practices for social media marketing for real estate agents

Check out Hillman Real Estate Group’s blog post, “Hillman Real Estate Group Featured on Industry Best Practices Blog“, for more details on their recent industry recognition for their proven results with social media marketing on Facebook and the tactics that Placester.com say prove that Hillman Real Estate Group’s Facebook page us an “undeniable success“.

Luxury Daily Features Positive Outlook for “Main Street” Retailers

Typically it’s the big names in luxury featured in Luxury Daily’s articles, but in a piece by Pam Danizeger, the online trade news site shares positive vibes for small retail and service providers in light of the decline of the traditional mall shopper:

“Today, the sameness and ubiquity of the big-box store experience is beginning to show fatigue. Walk through any of the nation’s 1,000 or so enclosed malls and you might notice they all look much the same.

Filled with the same stores offering the same merchandise at the same sale price, it is too much of the same thing. Consumers are beginning to look for something new and different and finding it on Main Street, not in the malls.

..

Specifically, demographic shifts, with both aging Baby Boomers and young millennials looking for a more personal shopping experience, as well as heightened expectations from affluent consumers, will favor the special services and products that only local small businesses can provide.”

Read the full article, Nation’s highest-potential shoppers are turning away from the mall, at LuxuryDaily.com for more insight into this retailing trend.

Is your small retail or service-based business poised to offer an exceptional experience to consumers as they leave the mall and return to your neighborhood business? Call (919-229-9725) or email me (Lisa@RaleighwoodMedia.com) to take advantage of this offer for independent businesses: a free, one-hour audit of your brand’s online presence and the accompanying in-store experience! Simply mention this blog post to take advantage.